1. Information We Collect
- Personal Information: When you create an account, submit a case, or contact us, we may collect information such as your name, email address, phone number, and shipping address.
- Case Data: We collect files and instructions you upload for case submissions, including STL files, images, and related notes.
- Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
- To provide and improve our products and services.
- To process your orders and manage your account.
- To communicate with you regarding your cases, orders, or inquiries.
- To enhance website functionality and user experience.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted partners and service providers who assist us in operating our business, such as shipping companies or IT support, but only as necessary to provide our services. All partners are required to protect your information in accordance with this policy.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can adjust your browser settings to refuse cookies, but some features may not function properly.
6. Your Rights & Choices
You have the right to access, update, or delete your personal information. To make a request or ask questions about your data, please contact us at support@ceceilsystems.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@ceceilsystems.com.
Effective Date: August 2025